Svetlana  Luzan

Svetlana Luzan

Chef de projets ecommerce, ecommerce department
 

Studying at Institute Of World Economy And Informatization

Previous: Moscow International Higher Business School (MIRBIS), ESSUTM, East Siberian Government Technological University

 

Currently employed at AUCHAN

Previous: Klen company, System of direction ltd

Experiences

Chef de projects ecommerce

At AUCHAN

From July 2011 to Present
Responsible for all IT decision for ecommerce department: - management development and launching online stores, promotional contests. - budgeting projects - process managment and documentation - analitics - participating in the integration new warehouse managment system, order managment...
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Head of web department

At Klen company

From March 2007 to April 2011
4 years 2 months Head of web department * Developed and implemented the strategy of been a leader in online sales ; * Developed and prioritized 18 strategic e-commerce directions and 40 other opportunities to improve cooperation with a region dealers ; * Facilitated...
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Project manager

At System of direction ltd

From October 2003 to December 2006
* Prepared projects to start: service level agreements, budgets, project plans. ; * Conducted negotiations with clients in case of terms changed. ; * Analyzed satisfaction of clients and developed recommendations to improve it by 70% ;
 

ESSUTM, Ulan-Ude

Bachelor of Science, ESSUTM

From September 2003 to June 2005
Food Process Technology
 

Skills

 
  • Budgeting
  • Budgets
  • ECommerce
  • Loyalty Schemes
  • Management development
  • Responsible for all IT decision
  • SLA
  • Team Management
  • Show all skills (9)

Langues parlées

 

Centres d'intérêt

 
  • Latin language
  • collecting tambourines and travelling
  • learning new skills