Dmitry Makeev

Dmitry Makeev

Head of Processing and Technology Support Department, Tinkoff Bank

Currently employed at Tinkoff Bank



Previous: Lomonosov Moscow State University (MSU)



    • Payment card processing executive • 6+ experience in banking/card payments business • 3+ managerial experience in banking/card payments business • Managed department up to 20 people Competences: • payment card processing, payments, issuing, acquiring, switching • international, multi-cultural and multi-site team management • customer support, system integration, software project management • resources planning, department budgeting, IT outsourcing • procedures development, reorganization, optimization


Head of Processing and Technology Support Department

At Tinkoff Bank

From октябрь 2014 to Present
• Managed payment and card processing systems (various vendors: TSYS Card Tech, BPC and others) support department up to 15 people • Ensured SLA compliance and undisturbed operation of various interconnected IT and processing systems required for issuing, acquiring, switching, clearing, fraud and...
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Head of Centralized Banking Processing Systems Support Department


From декабрь 2012 to октябрь 2014
• Established support department focused on multiple TSYS Card Tech products (PRIME - card/merchant management system, ONLINE - authorization & switching system, NCRYPT - key/pin/hsm management system, ATM CONTROLLER - atm management system, FRAUDGUARD - fraud and security controls) installed in 60...
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Head of Authorization Processing Systems Support Service


From апрель 2012 to декабрь 2012
• Established support service focused on TSYS Card Tech products (ONLINE Informix & ONLINE Oracle - authorization & switching system) installed in 40 locations worldwide (Russia, Europe, Asia, Middle East, Africa and South America) • Support function from TSYS Card Tech to TECHNO LLC migrated •...
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Senior Programmer Analyst


From февраль 2011 to апрель 2012
• Participated in the PDP stage and developed the processing project solution for banks and processing centers • Advised banks and processing centers on PCI DSS certification procedure (consultancy, support)

Programmer Analyst


From сентябрь 2009 to февраль 2011
• Implemented, on-site, integrated solutions of the banking processing for the largest banks and processing centers around the world based on TSYS Card Tech products • Participated in environment set up, customization, configuration, migration and maintenance • Performed bank stuff training and...
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Lomonosov Moscow State University (MSU), Москва

Mathematician, System Programmer, Applied mathematics

From сентябрь 2004 to июль 2009
Faculty of Computational Mathematics and Cybernetics. Diploma: Development of the data system enhanced with remote modules execution (was used for femtosecond laser pulses modelling)

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